By accessing or using the PacePaws website (pacepaws.com) and purchasing our products, you ("Customer," "you," or "your") agree to be bound by these Terms of Service and all policies incorporated by reference, including our Privacy Policy, Shipping Policy, and Returns & Refunds Policy.
If you do not agree to these terms, please do not use our website or place an order. We reserve the right to update these Terms at any time; continued use of the website after changes are posted constitutes your acceptance.
By using our website and placing an order, you represent that:
PacePaws currently ships within the United States only. We reserve the right to restrict access to or refuse service to anyone at our discretion.
We strive to display our products as accurately as possible, including descriptions, images, dimensions, and pricing. However, we do not warrant that product descriptions are complete, reliable, current, or error-free.
Colors shown on screen may vary slightly from the actual product due to monitor calibration and photography lighting. PacePaws reserves the right to modify product specifications, discontinue products, or limit quantities at any time without notice.
All product listings are subject to availability. In the event a product is out of stock after your order is placed, we will notify you promptly and offer a full refund or the option to wait for restocking.
All prices are listed in US dollars (USD) and are subject to change without notice. We reserve the right to correct pricing errors at any time, even after an order is placed. If a pricing error is identified on your order, we will notify you and give you the option to proceed at the correct price or cancel for a full refund.
Payment is processed securely at checkout. By submitting an order, you authorize PacePaws to charge your selected payment method for the full order total, including any applicable taxes and shipping fees. We use industry-standard encryption and do not store your full payment card details.
Placing an order constitutes an offer to purchase. We reserve the right to refuse or cancel any order for reasons including — but not limited to — suspected fraud, pricing errors, or product unavailability. If your order is cancelled, you will receive a full refund to your original payment method.
To request a cancellation before your order ships, contact us immediately at pacepawsinc@gmail.com with your order number. Once an order has shipped, it cannot be cancelled, and our Returns & Refunds Policy applies instead.
You will receive an order confirmation email after placing your order and a separate shipping confirmation with tracking information once your order ships.
We ship orders within the United States via USPS, UPS, and FedEx. All orders are processed within 1–2 business days. Estimated delivery times vary by shipping method selected at checkout.
Free standard shipping is available on all orders over $40. PacePaws is not responsible for delays caused by the carrier once a package has shipped. For complete details, please review our Shipping Policy.
We stand behind every bowl we make. If you are not satisfied with your purchase for any reason, you may request a full refund within 30 days of delivery — no return shipping required.
To initiate a refund, email us at pacepawsinc@gmail.com with your order number. Refunds are processed to your original payment method within 5–10 business days of approval. For complete details, please review our Returns & Refunds Policy.
All content on this website — including text, images, logos, graphics, product photography, videos, and design — is the property of PacePaws and is protected by applicable copyright, trademark, and intellectual property laws.
You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from this website without our express written permission. Unauthorized use may result in legal action.
The PacePaws name, logo, and product names are trademarks of PacePaws. Nothing in these Terms grants you any license to use our trademarks.
You agree not to use our website or services to:
We reserve the right to terminate access for any user who violates these prohibited uses.
Our website may contain links to third-party websites, services, or content (such as social media platforms or shipping carrier tracking pages). These links are provided for convenience only and do not constitute an endorsement. PacePaws has no control over and assumes no responsibility for the content, privacy practices, or terms of any third-party sites.
We encourage you to review the privacy policies and terms of any third-party sites you visit.
Our website and products are provided on an "as is" and "as available" basis without any warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
PacePaws does not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components. We do not warrant that product descriptions, images, pricing, or other content are complete, accurate, or current at all times.
To the fullest extent permitted by applicable law, PacePaws and its owners, employees, and suppliers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:
Our total cumulative liability for any claim arising under these Terms shall not exceed the amount you paid for the specific product giving rise to the claim.
You agree to indemnify, defend, and hold harmless PacePaws and its owners, officers, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or related to:
These Terms of Service are governed by and construed in accordance with the laws of the United States. Any disputes arising under these terms shall be resolved in the applicable jurisdiction, and you consent to personal jurisdiction in such courts.
If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision shall be limited or eliminated to the minimum extent necessary without affecting the remaining provisions, which will continue in full force and effect.
If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The failure of PacePaws to enforce any right or provision of these Terms shall not constitute a waiver of that right.
These Terms of Service, together with our Privacy Policy, Shipping Policy, and Returns & Refunds Policy, constitute the entire agreement between you and PacePaws regarding the use of our website and purchase of our products.
We reserve the right to update or modify these Terms of Service at any time without prior notice. Changes take effect immediately upon posting to the website. We encourage you to review this page periodically. Your continued use of the website after any changes are posted constitutes your acceptance of the revised Terms.
If you have questions about these Terms of Service:
